Terms of Service

These Terms of Service (the "Terms") govern your access to and use of Redline Construction Solutions ("RCS", "we", "us"), including our website, the contract-review software, and any related services (the "Service"). By creating an account, starting a pilot, or subscribing, you agree to these Terms on behalf of yourself and the company you represent ("Customer", "you").

If a separate signed order form or master services agreement exists between you and RCS, that agreement controls where it conflicts with these Terms.

RCS is an AI-assisted contract-review and redlining tool for construction contracts. It applies your configured standards and applicable construction-law considerations to mark up a contract and produce a redline, recommendations, and exportable documents.

The Service produces guidance to support your team's own review. Its output is a first-pass draft that flags potential issues, contradictions, and terms that may be out of line with your standards — for your qualified personnel and counsel to evaluate and then accept, reject, or modify. It does not make decisions for you and is not a finished legal work product. RCS is a time-saving drafting aid. It is not a law firm and does not provide legal advice. See Sections 9 and 10.

Free pilots run on our secure hosted instance and are limited (currently one contract within a 14-day window, including additional versions of that same contract). A pilot is granted per company, not per individual — accounts sharing an email domain share a single pilot workspace and a single free contract. Pilot limits, eligibility, and availability may change at any time. Pilot data may be deleted after the pilot period. Production and confidential use run in your own private cloud under a paid subscription.

Paid plans are billed in advance for the term you select — monthly, six months, or annually. Prepaid six-month and annual terms receive the published discounts in exchange for your commitment to that full term.

ALL FEES ARE NON-REFUNDABLE AND ALL SALES ARE FINAL. Prepaid terms are non-cancellable for the committed period; cancelling early does not entitle you to a refund or credit of prepaid fees. Founding rates, where offered, remain in effect for as long as your subscription stays continuously active.

Invoices are issued and payable per the invoice (typically via QuickBooks). Payment is due on receipt unless stated otherwise. Overages (contracts beyond your plan) are billed in arrears at the published rate. We may suspend the Service for non-payment.

Monthly subscriptions are month-to-month and may be cancelled at any time, effective at the end of the then-current billing period. Annual and semi-annual terms are prepaid at a discount and run to the end of the term.

Single-contract purchases carry no subscription and no ongoing commitment. Fees already paid are non-refundable as set out in Section 4; cancelling stops future charges rather than reversing past ones.

You agree that all fees are non-refundable and that you will not initiate, encourage, or pursue any chargeback, payment reversal, ACH return, or dispute with a bank, card network, or payment processor in connection with fees owed to RCS.

Initiating a chargeback or payment dispute is a material breach of these Terms. If you believe an amount was billed in error, your exclusive remedy is to contact us in writing within 15 days of the invoice and allow us a reasonable opportunity to resolve it. We may, at our discretion, suspend or terminate the Service and recover our costs (including fees and reasonable attorneys' fees) arising from any prohibited chargeback or dispute.

You will use the Service only for your own lawful business purposes, will not attempt to reverse engineer or resell it, and will not upload material you lack the right to use. You are responsible for the accounts and activity within your workspace.

You retain ownership of the contracts and content you submit. In production deployments, the Service runs inside your own private cloud, and your documents are not used to train shared or public AI models. We treat your contract content as confidential and use it only to provide the Service to you.

During a free hosted pilot, your content is processed on our secure hosted instance and may be deleted after the pilot period.

RCS does not provide legal advice and is not a substitute for review by a licensed attorney. Construction law varies by jurisdiction and project. The Service is intended to guide your team's final review — to flag potential issues, contradictions, and terms that may conflict with your company's standards — not to render legal conclusions or decide what you should sign. Every redline and recommendation must be reviewed by qualified professionals before you rely on it or execute any contract. You are solely responsible for your contracting decisions.

Your use of the Service does not create an attorney-client relationship between you and RCS, and no such relationship is formed by any communication with us or by any output or document the Service produces. RCS does not practice law and does not represent you. No attorney-client privilege, work-product protection, or other legal privilege attaches to your contracts or to the Service's output by virtue of your use of the Service. For legal advice about your contracts, retain a licensed attorney in the relevant jurisdiction.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. We do not warrant that the Service will identify every issue in a contract or that its output is complete, accurate, or error-free. AI-generated output may contain errors or omissions; you must independently verify it through qualified human review before relying on it.

To the maximum extent permitted by law, RCS will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, loss of use, or any contracting, business, or legal decision you make. Our total aggregate liability arising out of or relating to the Service will not exceed the fees you paid to RCS in the twelve months preceding the claim. These limitations apply regardless of the theory of liability and even if a remedy fails of its essential purpose.

You will indemnify, defend, and hold harmless RCS and its owners, officers, employees, and contractors from and against any third-party claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service or its output; (b) any contract you negotiate, execute, or decline based in whole or in part on the Service; (c) your contracting, business, or legal decisions; or (d) your breach of these Terms. The Service relies on the standards you configure and the materials you submit; doing so is at your direction and your risk.

These Terms apply while you use the Service. We may suspend or terminate access for breach, including non-payment or a prohibited chargeback. Sections governing fees, disclaimers, limitation of liability, indemnification, and dispute terms survive termination. Prepaid fees remain non-refundable on termination.

We may update these Terms from time to time. Material changes will be posted here with an updated effective date; continued use after changes constitutes acceptance.

These Terms are governed by the laws of the State of [State], without regard to conflict-of-laws rules. Questions about these Terms: hello@redlineconstructionsolutions.com.