Terms of Service

These Terms of Service (the "Terms") govern your access to and use of Redline Construction Solutions ("RCS", "we", "us"), including our website, the contract-review software, and any related services (the "Service"). By creating an account, starting a pilot, or subscribing, you agree to these Terms on behalf of yourself and the company you represent ("Customer", "you").

If a separate signed order form or master services agreement exists between you and RCS, that agreement controls where it conflicts with these Terms.

RCS is an AI-assisted contract-review and redlining tool for construction contracts. It applies your configured standards and applicable construction-law considerations to mark up a contract and produce a redline, recommendations, and exportable documents.

RCS is a time-saving drafting aid. It is not a law firm and does not provide legal advice. See Section 8.

Free pilots run on our secure hosted instance and are limited (currently up to 5 contracts within a 14-day window). Pilot limits, eligibility, and availability may change at any time. Pilot data may be deleted after the pilot period. Production and confidential use run in your own private cloud under a paid subscription.

Paid plans are billed in advance for the term you select — monthly, six months, or annually. Prepaid six-month and annual terms receive the published discounts in exchange for your commitment to that full term.

ALL FEES ARE NON-REFUNDABLE AND ALL SALES ARE FINAL. Prepaid terms are non-cancellable for the committed period; cancelling early does not entitle you to a refund or credit of prepaid fees. Founding rates, where offered, remain in effect for as long as your subscription stays continuously active.

Invoices are issued and payable per the invoice (typically via QuickBooks). Payment is due on receipt unless stated otherwise. Overages (contracts beyond your plan) are billed in arrears at the published rate. We may suspend the Service for non-payment.

We stand behind the Service with a simple guarantee: if, in any paid month, your reviews do not surface issues worth more than you paid for that month, notify us within 15 days of that month's end and we will credit you that next month free.

This service credit is your sole and exclusive remedy under the guarantee. The guarantee provides account credit only — it is not a refund of fees paid, which remain non-refundable under Section 4.

You agree that all fees are non-refundable and that you will not initiate, encourage, or pursue any chargeback, payment reversal, ACH return, or dispute with a bank, card network, or payment processor in connection with fees owed to RCS.

Initiating a chargeback or payment dispute is a material breach of these Terms. If you believe an amount was billed in error, your exclusive remedy is to contact us in writing within 15 days of the invoice and allow us a reasonable opportunity to resolve it. We may, at our discretion, suspend or terminate the Service and recover our costs (including fees and reasonable attorneys' fees) arising from any prohibited chargeback or dispute.

You will use the Service only for your own lawful business purposes, will not attempt to reverse engineer or resell it, and will not upload material you lack the right to use. You are responsible for the accounts and activity within your workspace.

You retain ownership of the contracts and content you submit. In production deployments, the Service runs inside your own private cloud, and your documents are not used to train shared or public AI models. We treat your contract content as confidential and use it only to provide the Service to you.

During a free hosted pilot, your content is processed on our secure hosted instance and may be deleted after the pilot period.

RCS does not provide legal advice and is not a substitute for review by a licensed attorney. Construction law varies by jurisdiction and project. Every redline and recommendation must be reviewed by qualified professionals before you rely on it or execute any contract. You are solely responsible for your contracting decisions.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. We do not warrant that the Service will identify every issue in a contract or that its output is error-free.

To the maximum extent permitted by law, RCS will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or loss of use. Our total aggregate liability arising out of or relating to the Service will not exceed the fees you paid to RCS in the twelve months preceding the claim.

These Terms apply while you use the Service. We may suspend or terminate access for breach, including non-payment or a prohibited chargeback. Sections governing fees, disclaimers, limitation of liability, and dispute terms survive termination. Prepaid fees remain non-refundable on termination.

We may update these Terms from time to time. Material changes will be posted here with an updated effective date; continued use after changes constitutes acceptance.

These Terms are governed by the laws of the State of [State], without regard to conflict-of-laws rules. Questions about these Terms: hello@redlineconstructionsolutions.com.